Terms of Service: Study Genius Mobile App

Effective Date: October 26, 2023

Last Updated: May 21, 2026

Welcome to Study Genius. We provide learners from Grade 1 through Tertiary education with innovative study tools and techniques. This policy governs your use of our Free Tier service. By accessing our platform, you agree to these terms, which are designed to ensure a safe and productive learning environment for all students.

1. Scope of Free Tier Services

Our Free Tier is designed to give you a glimpse into the Study Genius ecosystem. While our Premium Tier (R65.99/month) includes features like the AI Tutor, Offline Access, and Exercise Panels, the Free Tier provides limited access to our study methodology and general resources.

Legal Basis: Contract — Necessary to provide the specific services you have requested by creating a free account.

2. Data We Collect and Why

To provide a personalized learning experience, we collect a minimal amount of information. We are fully committed to the Protection of Personal Information Act (POPIA) and ensure your data is handled with the highest level of care.

Email Addresses

We collect your email address to create your unique account and allow you to save your progress across devices.

-        Legal Basis: Contract — We cannot provide a personalized account or save your study progress without a unique identifier.

Usage Data

We track how you interact with the app (e.g., which study techniques you view most often).

-        Legal Basis: Legitimate Interest — This allows us to improve our curriculum and understand which tools are most effective for learners. We balance this by ensuring the data is used solely for internal service improvement.

3. Third-Party Services and AI

While our Premium Tier utilizes a 3rd party API for the AI Tutor, Free Tier users generally do not interact with this feature. However, if you transition to a trial or upgrade:

AI Processing: We use a secure API key to connect to a 3rd party AI provider. Your personal identity is never shared with this provider; only the academic query you submit is processed.

No Data Selling: Study Genius will never sell your data to third parties. We only share information with providers essential to running the app (such as cloud hosting).

4. Your Rights as a Learner

Under POPIA and international standards, you have full control over your information.

Your Rights Include:

-        Access: You can request a copy of the data we hold about you.

-        Correction: You can update your email or profile details at any time.

-        Deletion: You can request that we delete your account and all associated data.

-        Objection: You can object to our processing of your usage data.

How to Exercise These Rights:

To make a request, email d esk@studygenius.co.za .

1. Verification: For your protection, we will ask you to verify your identity via a confirmation link sent to your registered email.

2. Timeline: We will respond to and fulfill all valid requests within 5 days.

5. Data Security Commitments

We take the responsibility of protecting student data seriously. Even on the Free Tier, we implement:

-        Encryption: All data transmitted between your device and our servers is encrypted using Industry Standard SSL/TLS protocols.

-        Access Controls: Only authorized Study Genius staff can access backend data, and only when necessary for technical support.

-        Monitoring: We perform regular security audits to prevent unauthorized access.

6. Data Retention: How Long We Keep Info

We only keep your data for as long as it serves a specific business or legal purpose:

-        Account Data: Retained for the duration of your active relationship with us. If your account is inactive for 24 months, we will notify you before deleting your data.

-        Technical Logs: System logs used for security and performance monitoring are deleted after 12 months.

-        Financial Records: While the Free Tier involves no payment, should you upgrade, financial records are kept for 7 years to comply with legal and tax obligations.

7. International Transfers

Study Genius is based in South Africa and complies with POPIA. However, because we use global cloud infrastructure and US-based AI providers for certain features, your data may be processed in jurisdictions outside of your home country. We ensure all international partners provide a level of protection equivalent to POPIA through strict Data Processing Agreements.

8. Contact Us

If you have questions about these terms or how your data is handled, please reach out to our team.

-        Email: d esk@studygenius.co.za

-        Website: www.studygenius.co.za

-        Response Time: You can expect a thoughtful response from a human team member within 48 hours.

Next Steps: By clicking "I Agree" or using the Study Genius app, you acknowledge that you have read and understood these terms. Happy studying!

Version: 3.0 Questions About This Policy?

Contact us at:

Privacy Email: d esk@studygenius.co.za

-        Website: www.studygenius.co.za

-        Response Time: Within 5 days

We're committed to transparency and will promptly address any questions about how we handle your information.

---

Generated by PolicyForge — AI-Powered Compliance Platform

https://policyforge.co